HOME&ALL
ONLINE STORE
Shipping & Returns
Shipping Policy
Our Shipping Fee is Attached to your total amount on the Check Out Page.
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If you spend more than P1000 in Gaborone and Surrounding Areas that includes Phakalane, Mogoditshane, Tlokweng Mmopane Block 1
your Order will be delivered for Free
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For Other Areas Across Botswana A Shipping Fee
will be attached to your Order depending on the weight of your order and the distance for delivery.
Return & Exchange Policy
If you are not satisfied with any of the products you received from this site.
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a) You can reach us on the contact email support@homeandallstore.com or contact form provided for an exchange for an item worth a similar amount or a refund of the purchase amount excluding Shipping fee
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b) We can refund you the amount of purchase if the product has been un-used meaning that its in the same condition as it was sold and has to have its original packaging.
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Please also provide proof of identity of the original purchaser, and banking details for the refund amount. Processing will only commence once we have received the goods back.
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c) If you would like to exchange for a different size, or colour or for any other option please also notify us and ensure that products are un-used and are in the same condition as they were bought.
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c) Ensure that you make your inquiry within 7 days or receipt of items
Failure to do so will mean you area satisfied with your goods.
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Opening Hours
Mon - Fri: 8am - 4pm
​​Saturday: 9am - 12pm
​Sunday: 9am - 12pm